Everything you need to know.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are and what shipping option you choose. This is typically between from 2 -7 days. Please see your options and expected delivery time on the checkout page. Delivery details will be provided in your confirmation email.
Will insurance pay for a LapStacker?
Where does LapStacker ship from?
We ship LapStacker from multiple locations so we can provide you with the best customer experience.
We have logistics partnerships in China, USA, Australia, New Zealand and UK.
It’s worth noting that logistics are difficult and shipping and manufacturing delays sometimes happen. We appreciate your patience.
How much does LapStacker weigh?
LapStacker Flex weighs less than a can of soda, which is approx. 11 oz. (300g)
LapStacker XD for power wheelchairs weighs approx. 21 oz. (600g).
How does LapStacker work?
With its tensioned, retractable, straps, LapStacker is simple and intuitive to both install and use.
You pull the straps over the item(s) you’re carrying, clip the magnetic assist buckles together and roll with confidence.
When not in use, it tucks away discretely by your side.
Will LapStacker fit my wheelchair?
LapStacker is designed to fit most wheelchairs. See our fitting check page to see which one is right for you.
Can I use LapStacker if I have quadriplegia / tetraplegia?
LapStacker has finger loops to aid in pulling the straps over your lap. This is particularly useful for those with reduced hand function, for example if you have quadriplegia (tetraplegia).
Also, the buckles have a built in magnet that guides the two sides together, so all you have to do is get them close and they’ll join like magic.
We have customers with a C5 injury that can use it and family, friends and carers also love to use it, even if you can't manage it on your own.
If for some reason it doesn’t work for your level of function you can send it back for a refund.
Is LapStacker easy to install?
LapStacker comes with a detailed step by step installation guide and is designed to be installed in under 5 minutes.
Of course, if you get stuck, we’re here to help, so please contact us.
Will it work if I have an electric scooter or hand bike attachments? (eg: Batec)
Will it be in the way of my brakes?
Can I change LapStacker between chairs?
The short answer is yes. Both LapStacker Flex and LapStacker XD are designed to be installed and removed easily, but you will still need to check that the install location and clearance is suitable for the LapStacker to fit on the other wheelchair. More details can be found in our fitting guide or full installation guides.
Are the magnets in the buckles strong enough?
The magnets in the buckles are more than strong enough to guide the two sides together. Then, once the straps are under tension, which happens automatically, the buckles latch together mechanically.
Where is the LapStacker made?
LapStacker is designed in New Zealand.
We looked at many different manufacturing locations and decided on balance that China was the best choice.
We chose our manufacturing partners very carefully after flying to China where we visited many factories. You can watch part our trip on YouTube here.
Will LapStacker Flex slide around when you strap stuff?
The LapStacker Flex strap attachment system is secured to the chair well and doesn't slip. It uses adhesive velcro in combination with tension straps to prevent it moving forward or rotating around your chair.
The bonus is that if you want to take it off when travelling, on a plane for instance, to prevent damage this can be done in under 10 seconds. Just unclip the top and bottom tension straps and pack it away.
Great product and superb service. Thank you!
Worth every penny
I use my LapStacker every single day! I didn't know if it would be worth the money but it was worth every penny.
Love these! Things are secure on my lap. No more bending over to pick items up off the floor.