Delivery times vary based on your location and the shipping option you choose, typically ranging from 3 to 7 business days, though delays may occasionally occur.

You can view available shipping options and estimated delivery times during checkout.

Detailed delivery information will also be included in your confirmation email.

For more information, you can view our shipping policy or check estimated delivery times here.

For more details on New Zealand funding click here.

For more details on Australia funding click here.

We are currently working to understand if insurance in other countries will also pay for LapStacker. Please share any information with us.

We are not currently registered with the Veterans Association of America. If you need your purchase to be funded through the VA, please explore our local dealers in the USA, which you can view here.

We ship the LapStacker from multiple locations to ensure the best customer experience.

Our logistics partners are based in China, the USA, Australia, New Zealand, and the UK.

Please note that logistics can be challenging, and occasional shipping or manufacturing delays may occur. We greatly appreciate your patience.

For more information, you can view our shipping policy or check estimated shipping times here.

VAT is not directly included in our listed prices. However, for European customers, our shipping partner in China uses their IOSS number to cover VAT, helping to avoid additional fees.

Please note that if you select an express shipping method, VAT will be charged separately by the shipping company

You can ask our AI agent by clicking the chat bubble on the bottom right, or reach out to us through our contact page and we'll be happy to assist you.

LapStacker Flex weighs less than a can of soda, which is approx. 11 oz. (300g)

LapStacker XD for power wheelchairs weighs approx. 21 oz. (600g).

With its tensioned, retractable, straps, LapStacker is simple and intuitive to both install and use.

You pull the straps over the item(s) you’re carrying, clip the magnetic assist buckles together and roll with confidence.

When not in use, it tucks away discretely by your side.

We're so glad you asked. There are many reasons which we list here.

LapStacker is more than just a strap. It’s a meticulously designed solution to enhance the lives of wheelchair users. While the price may seem high at first glance, understanding the extensive development process, advanced features, and the substantial value it brings makes it clear that LapStacker is well worth the investment. We dive into this in more detail here if you are interested.

LapStacker is designed to fit most wheelchairs. See our fitting check page to see which one is right for you.

LapStacker has finger loops to aid in pulling the straps over your lap. This is particularly useful for those with reduced hand function, for example if you have quadriplegia (tetraplegia).

Also, the buckles have a built in magnet that guides the two sides together, so all you have to do is get them close and they’ll join like magic.

We have customers with a C5 injury that can use it and family, friends and carers also love to use it, even if you can't manage it on your own.

If for some reason it doesn’t work for your level of function you can send it back for a refund.

LapStacker comes with a detailed step by step installation guide and is designed to be installed in under 5 minutes.

Of course, if you get stuck, we’re here to help, so please contact us.

This depends on the type of device you have and how the brackets mount to your wheelchair. See our fitting guide or installation guide to check the options you have and the clearance required. If you're still not sure, contact us and we'll be happy to assist.

LapStacker is designed to work with many different types of brakes. The key factor is clearance. Please refer to our fitting guide and installation guides to check what clearance is needed. If you still have questions, please contact us.

The short answer is yes. Both LapStacker Flex and LapStacker XD are designed to be installed and removed easily, but you will still need to check that the install location and clearance is suitable for the LapStacker to fit on the other wheelchair. More details can be found in our fitting guide or full installation guides.

The magnets in the buckles are more than strong enough to guide the two sides together. Then, once the straps are under tension, which happens automatically, the buckles latch together mechanically.

LapStacker is designed in New Zealand.

We looked at many different manufacturing locations and decided on balance that China was the best choice.

We chose our manufacturing partners very carefully after flying to China where we visited many factories. You can watch part our trip on YouTube here.

The LapStacker Flex strap attachment system is secured to the chair well and doesn't slip. It uses adhesive velcro in combination with tension straps to prevent it moving forward or rotating around your chair.

The bonus is that if you want to take it off when travelling, on a plane for instance, to prevent damage this can be done in under 10 seconds. Just unclip the top and bottom tension straps and pack it away. 

Yes there is every chance it can, provided your other arm has good function. Have a look at this video we made here to see how: https://www.instagram.com/p/C5wjaC4Szyx/?hl=en

Yes the straps are latex free. They are made of nylon. They are not stretchy, the tension is created by a spring inside a retractor. 

You can ask our AI agent by clicking the chat bubble on the bottom right, or reach out to us through our contact page and we'll be happy to assist you.